The following Privacy Policy describes the information and privacy practices for TeraVista Systems Holdings, Inc., and its products and services specifically ClimateSuite™ www.climatesuite.com and ClimateVerify™ www.climateverify.com.
This Privacy Policy does not apply to other Websites that may be accessible through the TeraVista Systems Holdings, Inc. sites. Our sites contain links to other sites operated by third parties, including but not limited to third party sites that display the TeraVista Systems Holdings, Inc. trademarks. We encourage you to read the privacy policies of those other sites to learn how they collect and use information about you.
To assist you with reading through our Privacy Policy, we have provided answers to questions that you may find most important:
WHAT INFORMATION DOES TERAVISTA SYSTEMS HOLDINGS, INC. COLLECT AND HOW IS THE INFORMATION USED?
We collect personal information such as your contact information (name, phone number, and e-mail address) so that we may contact you regarding your free consultation. We use the information you provide in order to 1) contact you regarding your free consultations, 2) administer contests or promotions, 3) offer new products and services, 4) measure and improve the effectiveness of our Websites, our marketing endeavors or our services and offers, and 5) other business purposes.
DO TERAVISTA SYSTEMS HOLDINGS, INC. WEBSITES USE COOKIES OR OTHER TECHNOLOGIES TO COLLECT INFORMATION?
Cookies TeraVista Systems Holdings, Inc. does not use cookies to collect information from our Website visitors. A "cookie" is a small data file that a Website may send to your browser and which may then be stored on your system. Third Party Service Providers TeraVista Systems Holdings, Inc. may use third party service providers to serve ads and e-mails on our behalf. These companies may use cookie technologies similar to those defined above to measure the effectiveness of ads and e-mails and use information about your visits to our Website so that we can provide advertisements about goods and services of interest to you. If you would like more information about this practice and to know your choices about not having this information used by our third party advertiser, contact us.
DOES TERAVISTA SYSTEMS HOLDINGS, INC. SHARE THE INFORMATION I'VE PROVIDED?
TeraVista Systems Holdings, Inc. may need to share personal information with third parties in limited circumstances. For example, we may release personal information to third parties to perform services on our behalf such as; fulfilling our customer's orders, sending TeraVista Systems Holdings, Inc. marketing communications, or sending regular mail and e-mail. We will not sell your information to a third party. From time to time, we may be required to provide personal information in response to a valid court order, subpoena, government investigation, or as otherwise required by law. We also reserve the right to report to law enforcement agencies any activities that we, in good faith, believe to be unlawful. We may release certain personal information when we believe that such release is reasonably necessary to protect the rights, property, and safety of others and ourselves. We may also release personal information in the event of a corporate sale, merger, reorganization, dissolution or similar event.
DO I HAVE CHOICES REGARDING HOW MY INFORMATION IS USED?
If your information is currently being used to send you marketing communications, you can opt-out at any time. All marketing e-mail and direct mail communications from TeraVista Systems Holdings, Inc. tell you how to stop receiving them. To opt-out of receiving marketing material from TeraVista Systems Holdings, Inc.: 1) Call 1-314-480-5886. 2) Contact us online via the tera-vista.com website. 3) Send a request with your current contact information to: TeraVista Systems Holdings, Inc. 117 Woodbine 2nd Floor Kirkwood, MO 63122 TeraVista Systems Holdings, Inc. will take reasonable steps to implement your request to opt out. However, please note that due to production and mailing timelines, it may take around six weeks to make the requested change and, until that change takes effect, you may still receive promotional information from us.
HOW CAN I UPDATE OR CHANGE MY INFORMATION?
TeraVista Systems Holdings, Inc. wants your information and preferences to be accurate and complete. We provide several different methods for you to update or change the information you give us. To update or change your information:
1) Call 1-314-480-5886.
2) Contact us online via the www.tera-vista.com website.
3) Send a request with your current contact information to: TeraVista Systems Holdings, Inc. 117 Woodbine 2nd Floor Kirkwood, MO 63122
HOW DOES TERAVISTA SYSTEMS HOLDINGS, INC. SECURE MY PERSONAL INFORMATION?
Whether you are shopping online or at one of our seminars, we have security measures in place to protect against the loss, misuse, unauthorized access and alteration of the information under our control.
DOES TERAVISTA SYSTEMS HOLDINGS, INC. COLLECT INFORMATION FROM CHILDREN?
We are committed to protecting the privacy of children. We will not knowingly or intentionally collect personal information online from children under the age of 18.
WHOM CAN I CONTACT IF I HAVE QUESTIONS OR CONCERNS?
Please contact our Privacy Manager to report any known or suspected privacy or security breaches or to submit privacy-related questions or complaints. After receiving your inquiry, we will respond within five business days. You may contact us in the following ways: 1) Call 1-314-480-5886. 2) Contact us online via the tera-vista.com website. 3) Send a request with your current contact information to: TeraVista Systems Holdings, Inc. 117 Woodbine 2nd Floor Kirkwood, MO 63122
WILL THIS PRIVACY POLICY CHANGE?
Because our Website will continue to implement new technologies and improve the services and features we provide, this policy is subject to change. If there are changes or additions to this Privacy Policy, we will post those changes here or in other formats we deem acceptable, so that you will always know what information we collect online or offline, how we use it and what choices you have. If we change our information practices or this Privacy Policy in such a way that your personal information may be used or shared in a different manner, we will give you the choice to opt-out of having your information used or shared in that new manner.
Last revision date: November 18, 2008
